bd9992 Terms and Conditions

General Introduction

These terms and conditions ("Terms") apply to the use of the bd9992 platform and all its services. By using this website, registering, or using any service, you automatically agree to these Terms.

bd9992 is an online gaming platform that offers cricket betting, live casino, slots, and various types of games for users in Bangladesh. These Terms form a legally binding agreement between the user and bd9992.

These Terms may change from time to time. Continuing to use the platform after any changes means you agree to the updated Terms. It is therefore recommended that you visit this page regularly.

Definitions and Interpretation

The key terms used in these Terms have the following meanings:

• "Platform" refers to the bd9992 website, mobile version, and all associated services.
• "User" or "Member" refers to any person registered on this platform.
• "Account" refers to the user's registered profile and the balance associated with it.
• "Bonus" refers to any financial or non-financial reward granted by bd9992.
• "Bet" refers to money placed to participate in any game or event.
• "Wagering Requirement" refers to the amount that must be wagered before bonus funds can be withdrawn.
• "KYC" refers to the account verification process (Know Your Customer).

Account Registration

3.1 Registration Process

A valid account must be created to use bd9992 services. You are required to provide accurate, complete, and up-to-date information at the time of registration. Providing false information is a breach of these Terms and may result in account termination.

3.2 One Account Policy

Each person may create only one account. Having multiple accounts under the same person is strictly prohibited and all such accounts will be permanently closed. Using multiple accounts to claim bonuses or rewards will be treated as fraud.

3.3 Account Verification (KYC)

bd9992 may request documents for identity verification at any time. KYC may need to be completed before processing deposits, withdrawals, or bonuses. Documents typically required include:

• National ID card (NID) or a copy of passport
• Recent proof of address (utility bill or bank statement)
• Payment method verification documents

3.4 Account Security

It is your responsibility to keep your account password and login details confidential. Allowing anyone else to use your account is prohibited. If you suspect unauthorized access to your account, notify our support team immediately.

Eligibility and Age Requirement

To use the bd9992 platform, you must meet the following conditions:

• You must be at least 21 years of age or older — for 21+ only.
• You must participate voluntarily and for personal enjoyment.
• Operating your account on behalf of someone else is prohibited.
• You must use legally obtained funds.

Deposits and Withdrawals

5.1 Deposit Methods and Limits

bd9992 supports the following payment methods:

5.2 Withdrawal Policy

bd9992 may require KYC verification to be completed before processing a withdrawal request. Withdrawal funds will be sent only to the payment method used for the deposit, unless a different arrangement has been made.

5.3 Currency

All transactions on bd9992 are conducted in Bangladeshi Taka (৳ / BDT). For transactions involving foreign currency, the applicable exchange rate and any additional charges are the responsibility of the user.

Bonuses and Promotions

6.1 Welcome Bonus

New members will receive a 200% bonus on their first deposit, up to a maximum of ৳8,000. For example:

• Deposit ৳1,000 and receive a ৳2,000 bonus → total balance ৳3,000
• Deposit ৳10,000 and receive a ৳8,000 bonus → total balance ৳18,000

6.2 Wagering Requirement

A 25x wagering requirement applies to all bonuses. This means you must wager 25 times the bonus amount before it can be withdrawn.

6.3 General Bonus Terms

• Each bonus has its own validity period, and if the wagering requirement is not completed within that period, the bonus will be cancelled.
• It may not be possible to keep multiple bonuses active at the same time — read the terms of each bonus separately.
• bd9992 reserves the right to change, suspend, or cancel any bonus offer at any time.
• Bonus funds cannot be withdrawn directly; only winnings generated from wagering are withdrawable.
• bd9992 may cancel any bonus from a user's account if it deems it appropriate.

6.4 VIP Program

The bd9992 VIP program has five levels — Bronze, Silver, Gold, Platinum, and Diamond. Weekly cashback is provided at each level: up to 0.3% at Bronze, 0.6% at Silver, 0.9% at Gold, 1.2% at Platinum, and 1.5% at Diamond. VIP members can enjoy additional benefits and exclusive offers.

Prohibited Activities

The following activities are strictly prohibited on the bd9992 platform and will result in permanent account closure, and the balance may be forfeited:

• Creating multiple accounts to claim bonus or promotion benefits.
• Creating an account using a false or fake identity.
• Using the platform for money laundering or illegal financial activities.
• Using software, bots, or automated methods to gain an unfair advantage in games or betting.
• Intentionally exploiting technical errors or bugs in the platform.
• Harassing, intimidating, or deceiving other users of the platform.
• Using the bd9992 name, logo, or brand identity without authorization.
• Operating an account on behalf of a minor.

Responsible Gaming

bd9992 places the highest priority on responsible gaming. We believe gaming should be an entertaining activity and should not cause financial or psychological harm to any individual.

• You can set your own betting limits.
• The self-exclusion option can be activated through our support team.
• You can take a temporary break or close your account entirely.
• If signs of gaming addiction appear, seek help immediately.

To learn more about responsible gaming, visit our Responsible Gaming page.

Privacy and Data Protection

The protection of your personal information is extremely important to us. bd9992 uses SSL encryption technology to keep all data secure.

Full details of how we collect, store, and process your information can be found on our Privacy Policy page. The key points are:

• Your information is not sold to third parties.
• Data is used only for providing and improving services.
• Information may need to be shared with authorities for KYC and legal obligations.
• You have the right to request deletion or correction of your information.

Intellectual Property

All content on the bd9992 platform — logos, graphics, text, software, game designs, and other elements — is property protected under bd9992's intellectual property rights. Users may not reproduce, distribute, or use this content commercially in any way.

Content from third-party game providers (Pragmatic Play, JILI, PG Soft, Spribe, Evolution Gaming, Ezugi, NetEnt, Microgaming, Spribe, and others) is the property of their respective owners.

Limitation of Liability

To the maximum extent permitted by applicable law, bd9992 will not be liable for the following:

• Interruption of gaming due to internet disconnection or technical errors.
• Delays or issues with services provided by third-party payment providers.
• Financial losses caused by the user's own negligence or mistakes.
• Service interruptions caused by circumstances beyond our control (force majeure).

bd9992 always strives to provide a safe and reliable platform, however the platform is provided on an "as is" basis.

Changes to Terms

bd9992 reserves the right to modify these rules and terms at any time. In the case of significant changes, users will be notified via email or through the platform.

Continued use of the platform after any changes will be considered as your acceptance of the new terms. Therefore, it is recommended that you visit this page regularly.

Account Closure and Suspension

13.1 Account Closure at User's Request

You may close your account at any time by contacting our support team. It is recommended that you withdraw your balance before closing your account.

13.2 Suspension or Closure by bd9992

bd9992 may suspend or permanently close an account without prior notice in the following circumstances:

• Any violation of these terms.
• Suspicion of fraud or illegal activity.
• Creating an account with false information.
• Failure or refusal to complete KYC verification.
• An order from a court, regulatory body, or law enforcement authority.

Dispute Resolution

If you have any dispute or complaint, please first contact us through our 24/7 live chat support or by email at ([email protected]). Our support team is ready to provide you with a quick and effective resolution in Bengali.

If a dispute remains unresolved after contacting the support team, both parties will attempt to reach a resolution through negotiation. We will provide a written response within 30 business days from the date the complaint is submitted via live chat.

Applicable Law

These terms will be governed by applicable international laws and regulations. In the event of any legal dispute, both parties will first attempt to resolve the matter through negotiation.

If any part of these terms is found to be legally unenforceable or unlawful, the remaining parts will continue to remain in full force and effect.

Contact

If you have any questions, comments, or concerns about these rules and terms, please contact us:

• Live Chat: 24 hours, 7 days — support in Bengali
• Email: [email protected]